We’re here to help you!
Have a question, comment, or brilliant idea you’d like to share? Please fill out the form below and we’ll get back to you as soon as possible.
We believe that creating quality products is the key to our success.
We’re Remit!
How will my parcel be delivered?
We’ll cover duty costs on all orders. Additional taxes may apply according to local legislation. Please note the USA Express Free Shipping service cannot be used for International. If you have any further questions related to your delivery, please contact our Customer Care team.
What payment types can I use?
We’ll cover duty costs on all orders. Additional taxes may apply according to local legislation. Please note the USA Express Free Shipping service cannot be used for International. If you have any further questions related to your delivery, please contact our Customer Care team.
How will my parcel be delivered?
We’ll cover duty costs on all orders. Additional taxes may apply according to local legislation. Please note the USA Express Free Shipping service cannot be used for International. If you have any further questions related to your delivery, please contact our Customer Care team.
Can I check the goods before payment?
We’ll cover duty costs on all orders. Additional taxes may apply according to local legislation. Please note the USA Express Free Shipping service cannot be used for International. If you have any further questions related to your delivery, please contact our Customer Care team.
How do I create an online account?
We’ll cover duty costs on all orders. Additional taxes may apply according to local legislation. Please note the USA Express Free Shipping service cannot be used for International. If you have any further questions related to your delivery, please contact our Customer Care team.
What are the payment methods when I make a direct purchase?
We’ll cover duty costs on all orders. Additional taxes may apply according to local legislation. Please note the USA Express Free Shipping service cannot be used for International. If you have any further questions related to your delivery, please contact our Customer Care team.
How long can I receive it from the time I place an order?
We’ll cover duty costs on all orders. Additional taxes may apply according to local legislation. Please note the USA Express Free Shipping service cannot be used for International. If you have any further questions related to your delivery, please contact our Customer Care team.
How is the price policy applied when I buy directly?
We’ll cover duty costs on all orders. Additional taxes may apply according to local legislation. Please note the USA Express Free Shipping service cannot be used for International. If you have any further questions related to your delivery, please contact our Customer Care team.
Can I cancel or change my order?
We’ll cover duty costs on all orders. Additional taxes may apply according to local legislation. Please note the USA Express Free Shipping service cannot be used for International. If you have any further questions related to your delivery, please contact our Customer Care team.
Client Happiness
Our team carefully packs every order—meaning lots of care goes into every step. If your plant arrives damaged or unhealthy, we replace it for free.
Standard Shipping
Enjoy Free Standard Shipping on all plants and planters, plus express shipping for as low as $4.99 for Guaranteed Faster Delivery!
30-Day Guarantee
Your plants will arrive happy—guaranteed. If not, we’ll cheerfully refund your money. Simply send to us a photo within 30 days of receiving your order
Plant Care Support
Have any questions? Use the help widget to send a message directly to the team, or email us at: help@remitplants.com
@remit—bring the green forest home
